What must an electronic notary ensure regarding the operation and maintenance of the system?

An electronic notary must ensure that they have clear and accessible written instructions provided by the system provider. This is crucial for the notary to understand how to use the electronic notary system effectively and securely. These instructions guide the notary in operating the software and handling any technical issues that may arise, ensuring compliance with state regulations and best practices. Proper training and instructions help prevent mistakes during the notarization process, ultimately protecting the integrity of the notarial acts and the interests of the involved parties.

While other aspects, such as audit trails and system maintenance, are important, having written instructions is foundational for the notary to perform their duties correctly and to follow the specific protocols laid out by their electronic notary system provider. This establishes a standard for reliable service and minimizes the risk of errors associated with misunderstandings of the system's functions.