Under what conditions should a notarial act be restarted?

A notarial act should be restarted when the audio-video link is compromised or broken because maintaining a clear and uninterrupted connection is essential during remote notarizations. When the integrity of the connection is lost—either due to technical issues or other interruptions—it undermines the validity of the notarization process. The presence of a continuous and secure link ensures that the signer can be properly identified, that all parties can hear and see each other, and that the signing process is conducted smoothly. If the connection fails, it prevents the notary from safely completing the act, necessitating a restart once the issue is resolved to maintain the legality and authenticity of the transaction.

In contrast, a request from the signer for a break, feelings of the notary regarding the length of the act, or the need to take additional notes do not sufficiently justify restarting the notarial act. Such factors do not compromise the legally required procedures or the authenticity of the signatures involved.